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Member account & reset password

Hi


Can someone tell me how the member can reset their password? On the member dashboard there is a tab named 'account' with a drop down label beside it, but it does not open up.


I have set up some accounts for business members and they will want to change their password. Currently I cannot see how this is done?


Please advise


Kevin




I just checked on one of my clients and when I click on Account it does open up and gives 5 details including reset password.  You might want to send in a ticket.  


As a side you can also send them a "forgot password" link with their email and it will be emailed to the account that the listing was made with.


I hope that helps.

Colleen

I just attempted to Reset the password for one of my members, but am not able to.  The instructions provided for this fix doesn't resolve the issue, so not I need additional help.  Please advise on the next steps.


Sam Harrell

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