On this article, we are going to cover how to retrieve, modify or add a new password for you and other administrators in your directory.


  • Retrieve Password - Administrator

  • Retrieve / Modify Password - Secondary Administrators




Retrieve Password - Administrator


Please go to http://managemydirectory.com


Click on I forgot my password





Enter your email address and click on Send Login Details »




Shortly, you will receive the following email:





Retrieve / Modify Password - Secondary Administrators



Go to:


SETTINGS >> ADMIN ACCOUNTS


1. You could change their password first for the email template to be updated with a new password. If you want to use the same credentials go to step 2.


Click on Edit:





Here you can update the password and/or email if necessary. Click on Save Changes.




2. Click on Actions >> Email Login Details




You are going to see this email template with your team member's credentials:




You can modify the Subject and the Title of the email to match what you are doing for your team member, see this example:



Finally, Click on Send Email.