Brilliant Directories Training Series
Getting Started Series
- Click here to access our updated Getting Started Guide
Member Management Essentials
Editing Member Listings
Part 1 - Member Search Introduction
In this video we cover the basic elements of the Member Search Feature available in the admin. Some of the features covered include:
In this video we cover how to edit the membership level of a member, change the status, add custom SEO, and more.
Setting Up Membership Levels
Part 1 - Free, Paid and Claim
In this video we'll go over the three membership level types, Free Listings, Paid Listings, and Claim Listings
Part 2 - Paid Membership Level Options
In this video we show you the different options available to you when setting up a paid membership level.
In this video we'll teach you how to add a new membership level to your pricing page!
Part 4 - Verifying Members
Here is a quick video that covers two possible causes of why your members are not receiving verification emails.
Managing Your Website’s Contact Form Inquiries
In this video we cover three common types of messages you can expect to receive. It's important to check on these frequently and make sure that excellent opportunities are not lost to upsell members to a premium membership level.
Part 2 - Editing Your Contact Form
In this video we cover how to edit the contact form on your website.
Importing Members and Categories
I cover the core field labels that must be included for a successful Brilliant Directories import.
Part 2- Importing Categories
In this video I will cover the steps to setup your CSV file properly in order to import categories into the system.
One of the most common errors during import is importing zip codes that only have three or four digits. In order to properly geocode a listing, a proper five digit zip code is required by the Brilliant Directories Platform.
Part 1 - Member Billing Basics
Learn how to upgrade members, create new billing subscriptions, cancel payment subscriptions, past-due members, invalid credit cards, one-time payment fees.
Matching Leads to your Members
Part 1 - Leads Management Platform Training
Sit in on an internal training on how the leads system works using Brilliant Directories. Topics covered include:
- Lead Settings
- Manually matching leads vs. Auto Deliver with Message Preview
- Open Bidding Leads
- Sent to a paying member
- Bad lead or Intended for a specific member
- Good fit to match to additional members
Part 2 - Leads Management Platform Training
Sit in on an internal training on the Brilliant Directories Leads System. In this video we'll cover the following topics:
- What does an accepted lead look like for members
- Re-sending leads that have not been accepted
- Upselling members that have accepted leads
- Upselling members that did not accept the lead in time
- How to make sure members with emails show up first
In this video we cover the three settings available to you with regards to leads-management.
Part 4 - What is Open Bidding?In this video we cover the all important Open Bidding setting tied to the lead management platform.
Part 5 - Matching Open Bidding Leads
Brilliant Directories - Matching Open Bidding Leads
Setting Up an Email Marketing Campaign
In this video I segment my email list by membership level in order to exclusively have Claim Listing members.
In this video we learn how to assign a profile link for each of the members in your database.
In this video we cover the steps required for preparing your CSV file for a Mailchimp Contact Import.
In this video we cover the steps needed to import your members into mailchimp for an email marketing campaign.
I tackle what how Merge Tags work using MailChimp for your Brilliant Directories Claim your Listing Email Campaigns
Promoting Your Member Posts Using Facebook
In this video we go over the steps needed to advertise your members' posts on your Facebook profile page.
In this short video we'll cover how to boost your member posts to get more social media exposure.
Part 3 - Setting Up a Facebook Campaign
In this video I outline the necessary steps for setting up a facebook campaign to promote one of your member's special offers
Tips and Resources
Learn how to setup gmail for your website when your site is running the Brilliant Directories platform.
In this video we quickly go over one of the most recommended service we provide our partners - Fiverr.com.
Sales Strategy Videos
Sales Strategy and Tips Series
Part 1 - Sales Tips and Strategies
In this video we go over the strategy of showing members how you can drive more leads to them if they are premium members on your site.
Part 2 - Sales Tips and Strategies
In this video we cover how you can guarantee more leads to premium members by matching your free member leads to them.
In this video we cover how to find the sweet spot in terms of pricing for your membership levels. We also show you how to include this in your sales pitch.
We show you a quick trick to copy over a page that is almost pixel perfect for any directory platform. This landing page is perfect for the sales process.
Website Management Videos
Backing Up Your Site
Part 1 - Generating a Backup of your Site
In this video we cover how to generate a complete backup of your site.
Part 2 - Downloading a copy of your backup
In this video we will cover the steps necessary to download a copy of your full backup.
Part 1 - Basic Database Training
Basic Database Training
Advanced Website Edits
Editing Membership Features
Part 1 - Editing Member Features Overview
We present a quick overview on Member Features that are included with Brilliant Directories. Take a quick 1 minute tour on all of the options available to you before getting down to the details in the rest of this series.
In this video we cover the basics on editing Member Features, such as:
Editing Feature Name
Type of Data
Image Icon URL
Form to Use
Member Limit Notification
In this video we learn how to edit the Profile Layout of Membership Features. Find out how to change the tab name, rearrange the order of your tabs, as well as make changes to the layout of the feature itself!
In this video we cover how to make changes to the layout of the Search Result pages for features such as Events, Coupons, and Classifieds