Approving Member Reviews from the Admin

Link: https://support.brilliantdirectories.com/support/solutions/articles/5000682630

When a review is submitted, the member who received the review can manage it directly from their Member Dashboard. Depending on the review settings, members may have the ability to approve or decline reviews submitted to their profile.


Site administrators can also review, approve, or decline reviews from the Admin Area.


After receiving a review notification, members can log in to their account and review the submission.


Available actions include:

  • Approve the review
  • Decline the review


This allows members to manage reviews associated with their profile.




This allows members who signed up on the site to effectively manage their online reputation.


Alternatively, reviews can be approved by the administrator of the site.


Managing Reviews from the Admin Area


Administrators can manage all submitted reviews from:


Interactions → Member Reviews


This section displays all reviews submitted to the website and provides options to review, approve, or decline individual submissions.


The status can be changed per review:


 




Email Notification Options


When a review status is updated manually, the following notification options become available:

  • Do Not Send Email Notifications 
  • Email Member About This Update
  • Email Reviewer About This Update
  • Email Member and Reviewer About This Update


Select the preferred option before saving the status change.




 


Also, there is an option to bulk change the status: