How to Edit / Update Subscriptions for Members with Recurring Subscriptions

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000069505

If an existing subscription needs to be modified, follow the steps below: 

1. Go to Members >> Search Members 

2. Find the member 

3. Click on Actions >> Payment History 

4. Click on the "Subscriptions" tab: 

5. Then find the subscription that needs to be modified and click on Actions >> 

6. In this section, 4 fields can be modified: 

• Payment Amount 
• Billing Cycle 
• Next Payment Due Date
• Option to delete past due/upcoming invoices

Also, at the bottom, Internal Subscription Notes can be added. 

7. When the changes have been completed, click on "Continue & Save Changes"

8. The new changes will be reflected here: 

Additional Subscription Information

• Create a new order (subscription): How To Manually Bill A Member / Create A Subscription For A Member
• Cancel orders: How Do I Cancel Payment Subscriptions - Orders
• Refund a member: How Refunds Work

Subscription Expiration Date

There is no "expiration date" for recurring subscriptions. A recurring subscription ends when the paid membership plan is cancelled by the member or the admin.