How to Edit / Update Subscriptions for Members with Recurring Subscriptions
If an existing subscription needs to be modified, please follow the steps below:
1. Go to Members >> Search Members
2. Find the member
3. Click on Actions >> Payment History
4. Click on the "Subscriptions" tab:
5. Then find the subscription that needs to be modified and click on Actions >>
6. In this section, 4 fields can be modified:
- Payment Amount
- Billing Cycle
- Next Payment Due Date
- Option to delete past due/upcoming invoices
Also, at the bottom, Internal Subscription Notes can be added.
7. When the changes have been completed, click on "Continue & Save Changes"
8. The new changes will be reflected here:
To learn how to create a new order (subscription), please read this article: How To Manually Bill A Member / Create A Subscription For A Member
To learn how to cancel orders please read this article: How Do I Cancel Payment Subscriptions - Orders
To learn how to refund a member please read this article: How Refunds Work
