If an existing subscription needs to be modified, please follow the steps below: 


1. Go to Members >> Search Members 

2. Find the member 

3. Click on Actions >> Payment History 




4. Click on the "Subscriptions" tab: 




5. Then find the subscription that needs to be modified and click on Actions >> 




6. In this section, there are 3 fields that can be modified: 

  • Payment Amount 
  • Billing Cycle 
  • Next Payment Due Date 


Also, at the bottom, Internal Subscription Notes can be added. 



7. When the changes have been completed, click on "Continue & Save Changes". 

8. The new changes will be reflected here: 





If need to learn how to create a new order (subscription), please read this article: How To Manually Bill A Member / Create A Subscription For A Member


If need to learn how to cancel orders please read this article: How Do I Cancel Payment Subscriptions - Orders


If need to learn how to refund a member please read this article: How Refunds work