Community Comments

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000075521 

This is a Free Add-On and Enabled on All Websites

Overview


With the Community Comments Add-On, enable comments on all of the Post Type detail pages by logged-in members.


Add native comment functionality to the website. Logged-in, active members will be able to leave comments on the website’s content and reply to other members’ comments.


This website add-on eliminates the need to use a third-party solution, such as Disqus, and provides a seamless user experience.



Enabling the Add-On


Go to Interactions » Post Comments



In the next page click on "Comment Settings":

Within Comment Settings, select "Yes" to enable the functionality:


Select the post types that will allow comments, keep in mind it's possible to filter by keyword:


Add the Default Title Text for Comments Section and the Maximum Character Limit of Each Comment (1000 characters is the maximum limit):


After selecting the post types that allow comments,  a list of settings will appear to configure the functionality per post type, click on each tab to review them:


In-Depth Look at the Post Comment Settings



1. Use an alternate title for this Comment Section

This option allows admins to use a different title per post type, instead of the default one. This is what the title will look like:




2. Moderate Comments Before Being Published

These comments can be approved/declined in the backend Admin dashboard explained in the section below.



Text Label Variable: comments_pending_approval




3. Display Comments Count In Search Results Pages

Yes:




4. Display "Follow Comment" button


This allows users to "Follow Comments", meaning, if a comment is left on the post, the user will receive a simple email notification linking to the new comment (similar to private chat emails notifications)



The last option "CANCEL" will allow the user to Turn Off notifications after they've already opted to follow the post in the first place.


5. Display Comments Count on Post Details Page

Yes - Above Post




Yes - Above Comment Section



Yes - Above Post and Comment Section



6. Enable Star Rating with Initial Comment


If enabled, users can select a 1-5 star rating with their initial comment.


For a better explanation, please refer to Star Ratings For Posts


7. Allow Users to Edit Their Comments


When enabled the option to edit the comment submitted will be available.



The option to give a Max. Days to Edit the submitted comment is available as well.


8. Allow Users to Delete Their Comments


When enabled, the option to delete the comment submitted will be available.



The option to give a Max. Days to Delete the submitted comment is available as well.


Showing Member Badges on Post Comments 

If the Member Badges Add-on is enabled on the website, the badges will display once a comment is submitted:




Filter Post Comments via Keyword Search 

Enter any word to filter comments by keyword.




Available Sort Order Options for Comments

Filter by sort options: Oldest First, Newest First, or Most Replies.


Backend/Admin Functionality

There are several filter options available on the backend for comments.




Bulk Change Status

Bulk Change Status to Accepted, Pending, Declined, and Delete.



Post Type

Comments can be filtered by post type.


Filter Status

Comments can be filtered by status: Accepted, Pending, or Declined.



Overall Rating

If the AddOn Star Ratings For Posts is enabled on the website, the filter by overal rating will be available.



Member Name or ID

Comments can be filtered by name or ID.



Keyword or Post Title

Comments can be filtered by keyword or post title.



Individual Actions within each Comment

Individual actions can be taken for each submitted comment.


Actions Drop-down

From here, the comment on the post can be viewed or deleted.



Member Information

Information about the member who submitted the comment can be accessed.



Individual Status Change

Individual comments can be changed by status: Accepted, Pending, or Declined.



Post Title Link

An option is available to click the link of the post where the comment was submitted.


"View All Comments"
An option is available to view all the comments submitted from the same post.


Edit the comment

The submitted comment can be edited.




NOTE: Members must be active in order to be able to post a comment. If a not active member attempts to comment a post an error message will display letting them know their account must be active:



"Follow" Comments Notifications


Users will have 3 options to receive an email notification:

Any New Comments


Only Replies to My Comments


Cancel - Stop Following Comments


Having the "Follow Post" button will be the indication that any user wants to receive notifications when comments are left on a specific post.


The System Email that is sent out is found in:

  • Emails 
  • Click on Email Templates
  • Search for post-comment-reply-notification



More information: How to Edit Email Templates