If the Stripe account has been created and the credentials need to be added to the admin, then follow the steps in this article. 

If the Stripe account needs to be created for the first time, then follow the steps on this other article: Setting Up A New Stripe Account

When the new Secret Key has been rolled, please go to the admin and navigate to Finance >> Payment Settings >> Stripe and paste the Publishable and Secret keys here:

Important Note #1: The name that appears on a member's credit card statement can be edited on Statement Descriptor section above. Must be between 5 - 22 characters, have at least one letter, and cannot contain the following characters: < > \ ' " *

Important Note #2: When adding credentials for Stripe gateway, there will be additional validation on each key field as the valid credentials should be between 25 and 255 characters and the key cannot include dots (ex: ....).

Stripe Credentials - How To Roll Key  

There are two types of API keys: Publishable and Secret.


  • Publishable API keys are meant solely to identify the account with Stripe, they aren’t secret. 
  • Secret API keys should be kept confidential. The account’s secret API key can perform any API request to Stripe without restriction.

Stripe Test and Live Modes 

  • In test mode, payments are not processed by card networks or payment providers, and only Stripe test payment information can be used.

    Genuine card information cannot be used in test mode. Instead, use any of the following test card numbers, valid expiration date in the future, and any random CVC number, to create a successful payment.
    Stripe test cards can be found here: https://stripe.com/docs/testing

    Each basic test card’s billing country is set to the U.S. If need to create test card payments using cards for other billing countries, use the international test cards.

  • In Live mode, payments are processed by card networks and members can use real cards.

Obtaining the API Keys

The API keys are always available in the Dashboard.

In TEST mode, secret keys are always visible and you can just copy and paste them in the BD admin. 

In order to copy a key, please hover over it and click on "Click to copy"

In LIVE mode, new secret keys are only visible the first time the owner accesses them. After that, the Dashboard redacts the API key. 

If the secret key is lost, it cannot be recovered from the Dashboard, so the owner must roll the key or create another one.

In order to roll a new key please refer to the article down below:

Stripe Credentials - How To Roll Key

To learn more about how to complete this process, please use the following article for reference: Finance » Payment Settings - Setting Up A Payment Gateway

For additional questions or help setting this up, please submit a ticket to [email protected] or create a ticket HERE.