Error Reporting for PHP and Widgets

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000104272

Error handling has been upgraded across all BD websites and widgets.

Instead of a page or widget not loading and responding, regular users will now see clear and friendly alerts when something doesn’t work as expected. Admins get a more in-depth look behind the scenes to pinpoint issues faster. And for anything complex, our support team continues to receive full technical details to assist further.

Minor Errors

These are the kinds of errors that will break certain functionality, like a search bar but not the entire page.

Website Member/User

In this example, the header search module is missing. Users won't see the error, the section will simply not appear.

Website Admins

There will be more information available when a website admin is logged in. The widget name and/or PHP error will be displayed.

Edit Mode

This also appears when the website is in "edit mode" accessible through the admin bar.

» How to Locate Widgets, Sidebars, Menus, and Forms Via Admin Bar

Critical Errors

These kinds of errors will shut down an entire site or page.

These errors will automatically notify our technical team so they can investigate the issue.

Website Member/User

There will be a message indicating that the site cannot load the page with an option to return to the homepage.

Website Admins

There will be more information available when a website admin is logged in. The widget name and/or PHP error will be displayed.

Brilliant Directories Support

Our technical and support teams will be able to see in-depth information about the error so we can quickly resolve the fatal error presented by the website.