If you would like to import your category structure via CSV file (useful for quickly importing large category structures), please follow the steps below for creating the file. 


This can be used to import up to 3 levels of categories: Top Level Categories, Sub Level Categories, and Sub-Sub Level Categories (a 3rd tier of categories for a total of three tiers).



Step 1: Create Your Category Structure in a CSV file


  1. Download the Category Structure Import Template (attached at the bottom of the article)

  2. Open up the file and expand the width of the columns so you can see all of the text in each one

  3. Column A will have all of your Top Level Categories
    Column B will have all of your Sub Categories (optional)
    Column C will have all of your Sub-Sub Categories (optional)


  4. Fill out the spreadsheet with your categories by replacing the placeholders in the template.



Step 2: Import Your Category Structure



Navigate to Members >> Member Categories select Import Categories:




The button will lead to a new page where you can import your file:



  1. You can use this setting to delete all of the existing categories on your site.
  2.  Upload your file here.


You can find the Category Import template attached to this article. 


IMPORTANT NOTE: By default all members can be listed in 1 Top Level / Main Category and multiple Sub Categories.. However there is a workaround : Workaround: Members Selecting Multiple Top Level Categories