Unsubscribing from the Newsletter

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000003210

Every email sent through the Brilliant Directories platform must include a link that allows recipients to opt out of the website's mailing list. When this link is clicked, the email recipient will be directed to the website with the "/unsubscribe" extension appended to the URL. 


For instance, find this link at http://www.demobootstrap.com/unsubscribe.



The email recipient will be automatically placed in the "unsubscribed" list to cease receiving emails from the website. 




**Important note: A parameter is added to the hashed version of the email address it was sent to. When the user clicks on the link and enters the email address into the unsubscribe form, it will only process the request if the parameter is in the URL of the page it is submitted from and matches the email address submitted in the unsubscribe form.


Unsubscribe List


Each email that is added to the unsubscribe list will show in the View Contacts: 



Sort Order Filters


It is possible to sort unsubscribes by using the Sort Order Filter, the options are:

  • Order by Newest First
  • Order by Oldest First



Export Unsubscribe Contacts


To export Unsubscribe contacts, hover over the Unsubscribe Actions and select "Export Unsubscribers."



**Important note: This functionality is part of the Export Member Data addon, to purchase this add-on: Export Member Data


Manually Unsubscribe Emails


To manually add an email address to the Unsubscribe List, select Add to Unsubscribe List +




Insert the email address into the Valid Email Address field, then proceed by clicking on the "Add Email Addresses" button.




Please note: This will not remove the email from the mailing list. If someone that is tagged as a silver member, they will still show on the silver member email list. By being added to the unsubscribe list, the newly unsubscribed member will be skipped at the time the email campaign gets sent out. 



Edit the Unsubscribed Webpage


To make changes to the Unsubscribed Webpage,  to My Content >> Webpage Builder >> Unsubscribed Page:


 

>> Everything About Froala WYSIWYG Text Editor


If the page is not available, navigate to the Dashboard and look for the INSTALL NEW UPDATES module. 


Click on "Check For Updates" and locate the Email Unsubscribe Page Installer and click the "Install" button: