Toolbox » Forms Inbox » Contact Us Form

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000009368-toolbox-forms-inbox-contact-us-form

The contact form is intended for website users to contact the website administrator directly. Users can access this form through the following link: https://www.examplesite.com/about/contact


Where Do Messages Send Via This Form Go?


Access contact form submissions by navigating to Emails >> Form Inquiries:




Email Notifications


Website Administrator


The website administrator receives the following email template the moment the contact details form is completed:




This is how the email will look like in the admin email inbox:




Form Submitter


The person that submits this form will also get an email:




This is what it looks like in the email inbox:



Default Form Layout




The layout can be edited under Content >> Web Page Builder:




How To Reply


The best way to reply to inquiries that are submitted via the contact details form is to go to Emails >> Form Inbox in the admin:




From here, reply directly via the admin. 


** Please note that any further back and forth emails will not be recorded here and rather in the administrator email account. 


It is also possible to add notes:




And to "Archive" or "Delete" the inquiry under Actions:



This can be done in bulk as well if needed: