Admin Login

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000028835

In this article, we are going to cover:

• Logging in as an admin.
• Retrieving, modifying or adding a new password.
• Emails on the "Block" List.

How to Access the Admin Login Page

Go to: http://managemydirectory.com

This page is for website owners and admins. Not for website members/users.

Login as an Admin

Enter the admin email and password

Then click on "Log In Now »" to enter the admin.

Reset an Admin Password

Click on "I forgot my password":

Enter the username and click on "Send Password Reset Email »":

Shortly, the "Reset Password" email will be sent:

The link will redirect to this page where the new password is entered:

Emails on the Bounce/Block List

On rare occasions an email may be on the "bounce" or "block" email list, which can prevent the password reset or 2FA emails from being delivered properly.

There are a few reasons this can happen, but the system will automatically clear emails from these lists and explain why, so the admin knows if anything needs fixing.

Update Password in the Admin Area

It is only possible to change the password for a personal account and not other admin accounts. 

Go to: Settings » Admin Accounts

Click on Edit:

Update the password and/or contact information if necessary:

Then save the changes.