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Follow these guides to help set up the basic elements of your website.
Quick Setup Guides
9
Guide 1. How to Connect Live Domain Name
Guide 2. How to Configure General Settings
Guide 3. How to Customize Colors, Fonts and More
Guide 4. How to Add Membership Plans in Admin Area
Guide 5. How to Edit Public Pricing Page (the /join page)
See all 9 articles
Using The Support Center
5
Where To Get Help & Support
How to Submit a Support Ticket
What Does Each Ticket Status Mean
What The Brilliant Directories Support Team Can Help With
Finding Help Resources in The Admin Area
Changelog - Software Updates
549
06/13/2025 - Software Updates
06/06/2025 - Software Updates
Changelog - May 2025
05/30/2025 - Software Updates
05/23/2025 - Software Updates
See all 549 articles
Common Questions & Troubleshooting
29
Errors Connecting to MAIN DATABASE OR WEBSITE DATABASE
Automatic IP Address Blocking - The firewall on this server is blocking your connection
Optimizing Website Performance
Troubleshooting: Member Search Result Issues Overview
Troubleshooting: Member Location Search Result Issues
See all 29 articles