On this article, we are going to cover how to retrieve, modify or add a new password for you and other administrators in your directory.


  • Reset a Lost Admin Account Password

  • Update an Admin Password in the Admin Area



Reset a Lost Admin Account Password


Please go to http://managemydirectory.com


Click on I forgot my password




Enter your email address and click on Send Login Details »




Shortly, you will receive the following email:



You will be taken to this screen:





Now you can login!




Update an Admin Password in the Admin Area


Go to: SETTINGS >> ADMIN ACCOUNTS


1. You could change their password first for the email template to be updated with a new password. If you want to use the same credentials go to step 2.


Click on Edit:




Here you can update the password and/or contact information if necessary. Click on Save Changes.