Cancellations from Member's Perspective


This is the process the members follow to cancel their accounts.

1. When they are in the dashboard, in the left sidebar, they will find the options: 

Account >> Manage Account >> Close My Account:

2. Then they will click on "Yes, Close My Account":

The system will ask for confirmation, they will click on "Yes, Close My Account":

3. The system will logs them out and the "Member Login" page will show up: 

4. They will receive the email below:

5. These members will appear as "Cancelled" in the Member's Dashboard:

If the member had an open subscription, the system will cancel it automatically. 

To learn more about the admin notification when someone cancels, please read: Cancellations From Owner's Perspective