General Billing

How Do I Cancel Payment Subscriptions - Orders
There are 3 ways to cancel the member's subscriptions:  1. Transaction History 2. Member's area under Subscriptions 3. Member's area un...
How To Download Invoices
We have an add-on called: "Downloadable PDF Invoices" that allows all members to view or download their invoices from their accounts.  To chec...
How To Manually Bill A Member / Create A Subscription For A Member
Once a member"s credit card information is on file, the  site can create a subscription (recurring or one-time payment) for a member of their directory...
How the Member's Cancellation Process Work
In this article you are going to learn how the cancellations process work:     Cancellations from Member's perception.     Cancellations from Owne...
How To Test The Payment Gateway Signing Up As A Member
After you set up the Membership Plans, we recommend performing a few tests to make sure your payment gateway is properly set up prior to launching your webs...
Member Upgrades From Members Perception
The following steps outline the procedure for your members to use in order to upgrade to a higher membership level: 1. Click on Upgrade in the Member Da...
How Refunds work
The billing module of the software allows an Admin to issue a refund for transactions completed through the site. Important: Please read the following ...
Managing Member Credit Cards
This article covers how to do the following from the Admin area of your site: How to check if a member currently has a credit card on file How to a...
Modifying Invoices
We will start this article explaining how to download invoices (Add-on). If needed to know how to edit the invoices information please scroll down to the &q...
Member Signups - Errors and Notifications
This article explains what the system does when a member tries to sign up for a Free or Paid Membership Plan but for some reason, the system doesn't al...