We all need support at one time or another, and the great news is we have LOTS of ways to get the support you need! Below are easy ways to get support for your directory website.

Help is just a click away

Frequently Asked Questions

Our knowledge base is filled with great documentation about how the directory software works inside and out! Find questions to common questions as well as advanced documentation for developers

Go To Knowledge Center »

General Questions, Best Practices and Advice

The community forum is the best place to find answers to common questions. Feel free to start new discussions and participate by answering questions to become a community hero!

Go To Community »

Customizations & Advanced Changes

Have neat ideas to customize your site? Get free quotes from certified developers at fair prices in the Marketplace. From small changes to total theme makeovers, you'll get the help you need here!

Go To Marketplace »

Private Training Sessions

Become a directory master by taking advantage of training sessions. Learn how to manage your directory and increase productivity. Use your free credits or purchase additional credits as needed. 

View Training Topics »

Free & Premium Services

Premium services help you and your team get personalized attention. From setting up your website to importing an existing member database - our team is here to help. Click the link below to view training topics.

View All Services »

Contact Technical Support

If you can't find what you are looking for in either of the places above, you can contact our team directly. We're happy to help! 

Submit A Ticket » (Fastest Response)


Email support@brilliantdirectories.com » (Takes Longer To Process)