Getting Customer Support
Where To Get Support
We all need support at one time or another, and the great news is we have LOTS of ways to get the support ...
Mon, 4 Jan, 2016 at 1:18 PM
Credits can be used towards any of the following things:
Scheduling a Training Session with one of our expert Trainers on the topic of your choic...
Fri, 9 Dec, 2016 at 3:17 PM
Brilliant Directories is designed to be an out of the box solution to get your site launched quickly so you can begin your marketing and growing your new ...
Thu, 10 Nov, 2016 at 6:06 PM
At Brilliant Directories we know that the only way the software can continue to be successful is if our user base is able to launch and grow thriving intern...
Mon, 4 Jan, 2016 at 1:19 PM
The first time you visit the Support Portal and wish to submit a ticket or post in the Community Forum, you will be required to create an account first. Yo...
Mon, 4 Jan, 2016 at 1:19 PM
To create a ticket, please follow these instructions:
1. Go to boostrap.brilliantdirectories.com.
2. Create an account if this is the first tim...
Mon, 4 Jan, 2016 at 1:19 PM
1. Go to www.bootstrapt.brilliantdirectories.com
2. Login to your Account
3. Click on Tickets on the Main Menu to view all of your Ticket History....
Mon, 4 Jan, 2016 at 1:19 PM
There are four ticket possible labels for customer support tickets that are submitted:
Being Processed: Your ticket has been sent, and is currently...
Mon, 4 Jan, 2016 at 1:19 PM
The Brilliant Directories Ticketing System allows you to quickly filter tickets by keyword search. Partners with multiple licenses may need to locate a clos...
Mon, 4 Jan, 2016 at 1:20 PM
