Using The Support Center
We all need support at one time or another, and the great news is we have LOTS of ways to get the support you need! Below are easy ways to get support for y...
Fri, 26 Oct, 2018 at 12:09 PM
Our team is always happy to help. Watch the video below to learn how to submit a support ticket and browse the knowledge Center for answers to common quest...
Fri, 26 Oct, 2018 at 12:08 PM
1. Go to www.bootstrap.brilliantdirectories.com 2. Login to your Account using your default email. If you don't know or remember that email, ...
Thu, 10 Jan, 2019 at 10:47 AM
There are four ticket possible labels for customer support tickets that are submitted: Being Processed: Your ticket has been sent, and is currently bei...
Sat, 25 Aug, 2018 at 3:13 AM
You can now search for solutions easily in your Admin Account Dashboard. Our "Help - Search Support Feature" its a Search Field where you can...
Mon, 5 Nov, 2018 at 5:20 AM
The Brilliant Directories Ticketing System allows you to quickly filter tickets by keyword search. Partners with multiple licenses may need to locate a clos...
Sat, 25 Aug, 2018 at 3:50 AM
You will receive an email notification each time there is an update on your ticket. There is no need to log in to the portal. You can reply directly to the ...
Sat, 25 Aug, 2018 at 3:47 AM
BD Credits can be used towards any of the following items: Booking Training Sessions with one of our expert trainers on the topic of your choice Basi...
Sat, 27 Oct, 2018 at 10:04 PM
Brilliant Directories is designed to be an out of the box solution to get your site launched quickly so you can begin your marketing and growing your new v...
Mon, 29 Oct, 2018 at 4:38 PM
At Brilliant Directories we know that the only way the software can continue to be successful is if our user base is able to launch and grow thriving intern...
Mon, 29 Oct, 2018 at 3:22 PM
