Lead Module FAQ

How To Manage Leads Sent To Claim Listings
Imported Claim Listings often contain outdated or missing contact information. While Claim Listings help populate a directory and improve credibility, they ...
What Happens When a Member Accepts or Purchases a Lead?
When a lead is submitted through the website, members receive a lead notification email containing a preview of the inquiry. The lead's contact informat...
How Should I Follow Up With A Lead?
A lead is generated when a visitor contacts a business or professional through the directory website. Leads provide members with opportunities to connect wi...
What Happens If A Lead Is Not Accepted?
Brilliant Directories provides tools to help directory owners track leads that have not been accepted by members. Monitoring unaccepted leads helps ensu...
What Is Additional Matching?
Additional Matching allows directory owners to manually send a lead to additional members after the lead has been submitted. This feature can be used wi...